Privacy Policy

1. Information We Collect

We collect personal information that you provide to us directly, such as when you register on our site, subscribe to our services, or contact us for support. This information may include:

• Contact Information: Name, email address, phone number, and address.
• Business Information: Company name, industry, job title, and business needs.
• Usage Data: Information about how you use our website and services, including your IP address, browser type, and pages visited.
• Cookies: We use cookies to enhance your experience on our website. Cookies are small files that are stored on your device and help us understand your preferences and improve our services.

2. How We Use Your Information

We use your personal information for the following purposes:

• Service Delivery: To provide and manage our services, including processing transactions and managing accounts.
• Communication: To communicate with you about our services, respond to inquiries, and provide customer support.
• Marketing: To send you information about our services, special offers, and other updates, provided you have given consent to receive such communications.
• Improvement: To analyze and improve our website, services, and marketing efforts based on user feedback and usage patterns.
• Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.

3. Data Protection and Security

We take the security of your personal information seriously. We implement a variety of security measures to maintain the safety of your data, including:

• Encryption: All sensitive information is encrypted and transmitted securely using SSL technology.
• Access Control: Access to personal information is restricted to authorized personnel only, and we use strict verification processes to prevent unauthorized access.
• Data Retention: We retain personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

4. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• Access: You have the right to request access to the personal information we hold about you and to request corrections if it is inaccurate or incomplete.
• Deletion: You have the right to request the deletion of your personal information, subject to certain legal limitations.
• Opt-Out: You have the right to opt-out of receiving marketing communications from us at any time.
• Data Portability: You have the right to request a copy of your personal information in a structured, commonly used, and machine-readable format.

5. Third-Party Services

We may share your personal information with trusted third parties to provide our services, process transactions, or perform analytics. These third parties are obligated to protect your information and only use it for the purposes for which it was disclosed. We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as required by law.

6. Changes to Our Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We encourage you to review this page periodically for the latest information on our privacy practices. Your continued use of our services following the posting of changes to this policy will be deemed your acceptance of those changes.

7. Contact Us

If you have any questions or concerns about our privacy policy or how we handle your personal information, please contact us at:

Skylinks International Holdings Limited

Kimathi House 8th Floor, Nairobi, Kenya

Email: info@skylinksinternational.co.ke

Phone: +254 717 410544